Frequently Asked Questions
The Artwork
What kind of prints are these?
These are high-quality, professionally printed pieces designed to capture the softness and richness of charcoal. Clean, detailed, and made to last.
Will my piece look exactly like the photos?
I keep everything as true as possible. Because screens display color differently, there may be slight variations but the depth, tone, and detail will always be there.
What sizes do you offer?
Available sizes are listed on each product page. I offer a range of options so you can choose what fits your space best.
Are these original works?
These are reproductions of my original digital charcoal pieces, created to carry the same feeling in a form you can keep.
How should I care for my print?
Keep it out of direct sunlight and handle with care when framing. Treat it like something that matters because it does.
Behind the Charcoal
What’s the story behind these pieces?
Every piece starts with something real—an emotion, a moment, a version of self.
Nothing is erased. Everything is worked through until it speaks.
Will there be new drops?
Yes. New work is released in waves. I drop when it’s ready, not rushed.
Can I request a custom piece?
Not at this time. Right now, I’m focused on building and sharing the current collection.
Before It Arrives
What am I actually receiving?
All orders are physical items (posters, prints, or stickers). The artwork is created digitally and then professionally printed. No digital downloads are included.
How long before it’s in my hands?
Each order is made just for you. Processing typically takes a few days, then shipping begins. You’ll receive tracking as soon as your order is on the way.
Where does my order ship from?
Orders are fulfilled through trusted print partners to ensure quality and safe delivery.
Do you ship internationally?
Shipping availability depends on your location and will be shown at checkout.
Will I get tracking information?
Yes. As soon as your order ships, you’ll receive tracking details by email.
If Something’s Off
What if my order arrives damaged or wrong?
If something arrives damaged or incorrect, contact me within 7 days of delivery with a photo. I’ll make it right.
Do you accept returns or exchanges?
Because each item is made to order, returns aren’t accepted for change of mind. But if there’s an issue, I’ll work with you to fix it.
How do I contact you?
You can reach out through the contact page or email listed on the site. I’ll get back to you as soon as possible.