Contact information

Last updated: May 3, 2026

We’re always here to help ♡

Whether you have a question about your order, need assistance, or just want to connect.

Customer Support
For all inquiries, please email us at:
support@jadamorgan.com

Please include:
Your name
Order number (if applicable)
A brief description of your concern
This helps us assist you as quickly as possible 
 
Response Time 
We aim to respond within 24–48 business hours.
Support hours:
Monday – Friday
9:00 AM – 6:00 PM (CST)

Messages sent outside of these hours will be responded to on the next business day.
 
Order Support
If you’re reaching out about an order, please make sure to include your order number so we can locate your information quickly.
For issues such as damaged or incorrect items, photos will be required for review. 

Thank you for supporting a brand built with purpose, creativity, and intention